Accessing, selecting, and managing Word templates

You can use the Manage Templates or Open Infor CRM SLX Template window to access the Public and Private templates that are available to you.

To manage templates, click Manage Templates on the Mailings tab in Microsoft Word.

You can perform these tasks related to Manage Templates:

• Access a Word template.
• Import a document as a new template.
• Copy a Word template.
• Delete a Word template.
• Share a Word template with another user.
• Set or update the Properties for a Word template.
• Release a private Word template to another user.
• Convert a Template
  Note: The system administrator and users with the appropriate role can access this option.
• View template statistics for troubleshooting purposes.
  Note: Click Statistics to view the template usage and SQL statements.

To access or select a template:

• Perform one of these actions:
  • Click Open Template on the Mailings tab in Microsoft Word.
    Note: To access a recently used template, click the Open Template arrow to see a list of the five most recently used templates and click the template you want to open.
  • On the Mailings tab, click Manage Templates. In the tree view, select a template and click Open.
  • Click Start Mail Merge in Microsoft Word and select the template ellipsis to select a template.
• When accessing or selecting a template, in the right pane details, view the Main Table.
  • If you are using leads, you must select a template where the main table is LEAD.
  • For all others, you must select a template where the main table is CONTACT.
• Expand the tree view to find the template you require, select the template, and click OK.