Using the Standard Problem list view
The Standard Problems list view displays all of the standard problems that you have access. You can use and to filter the list of records. See Using lookup
Note: The system administrator and users with the appropriate role can
access these features. See What are Roles and Secured Actions?
To access the Standard Problems list view, click on the Navigation Bar, and click .
On this page, you can:
- Click , to refresh list information.
- Click the standard problem ID, to view the Standard Problem detail view. see Using the Standard Problem detail view.
- Work with records in a grid. See Working with Grids in list views and tabs
- Filter My list. See Using Task Pane filters
- Use the to search for records. See Using lookup
- Review a group. See What are Groups?
The Task Pane contains the Common Tasks section. In this section, you can:
- Save Records as a Group. See Adding an Ad Hoc group
- Export to File. See Exporting records to a file
- Export records.