Defining the Infor CRM SLX authorized application for price and availability

Use these steps to configure Price and Availability for implementations using OAuth 2.0 or Anonymous authentication. 

These steps apply to: Multi-tenant CSD, LN, M3 implementations using OAuth 2.0 authentication.

Note: LX implementations using Basic or Anonymous authentication, which is based on a classic user name or password authentication, can proceed directly to editing or customizing a price service.
The Infor OS Portal (Ming.le) ION API Authorized app provides the OAuth 2.0 authentication for Infor CRM to access the real-time price services for multi-tenant M3, LN, or CSD based integrations.  Please ensure you have obtained the following prerequisites prior to starting the process:
  • Valid Infor OS Portal (Ming.le) login with the IONAPI-Administrator role providing Add/Edit access to the Infor ION API > Authorized App interface. 
  • An Infor OS Portal (Ming.le) user who has been set up with the ERP-specific roles providing user access to the ERP’s Price Services. This user are associated with the service account as the ERP user for the application price service API calls. Contact your ERP team administrator to set up the application service accounts user with the required ERP roles required to support the Rhythm price services API. 
    Note: This application recommends creating a dedicated service user, not an actual Infor OS Portal  (Ming.le) or ERP user. For example, a user named InforCRMAuthorizedApp or similar. 

To define the application:

  1. Log into the Infor OS Portal Ming.le tenant. 
  2. Select Infor ION API on the authorized application App Menu in the toolbar.
  3. Select Authorized Apps from left navigation bar.
  4. Select the Add icon to add a new authorized application.
  5. Provide a unique name like ‘InforCRM’.
  6. Select the  authorizedBackend Service type.
  7. Specify Infor CRM SLX backend in the description.
  8. Unselect Use Bridge authentication. 
  9. Set OAuth-2 access token to the required expiration duration, the default is 2 hours. 
  10. Click the Save icon at the top of the page. 
  11. Click Download Credentials.
  12. Select the Create Service Account option. 
  13. Specify User Name with the Infor OS Portal(Ming.le) user name to associate with the service account as the ERP user for application based price service API calls.  
  14. Click DOWNLOAD to download the Authorized App ION API download file. The Authorized App ION API download file contains the OAuth 2.0 credentials required to configure the application price services for M3, SX.e, LN, or CSD.  For more information, see Working with the ION API download file.
  15. Click Save.
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