Deleting a literature request

You can delete literature requests from the Activities view, or from the Literature Requests view.

To delete a literature request:

  1. Access the Literature Requests list view, select the literature request you require to delete, and in the Task Pane, click Delete. See Managing literature requests
    Note: You can also find the contact or account associated with the literature request, access the Contact detail or Account detail view, click the Literature Requests tab. If the tab is not visible, click More Tabs.
    • Click the Send Date of the item you require to delete.
    • Click Delete in the Literature Request Detail view.
  2. Click OK to permanently delete the record, or Cancel to cancel deletion of the record.