Record(s) not found

The Record(s) Not Found view appears when you are recording an email message from Outlook to application history, and the contact or lead email address is not in the application database. The Record(s) Not Found view displays the subject, who the email is from, and to whom the email is being sent.

The email is not recorded to history in the application.

To prevent this window from displaying in the future, select the Do not prompt when Record(s) not found option.