CRM Workflow step instance fields
The CRM Workflow step information fields contain information about the selected CRM Workflow
step instance. All the information displayed is view-only in this form.
Field | Description/Action |
---|---|
CRM Workflow | CRM Workflow name-based link to the corresponding CRM Workflow instance detail form. |
Step | CRM Workflow step name corresponding to the originating CRM Workflow step definition. |
Description | CRM Workflow step description corresponding to the originating CRM Workflow step definition. |
Action | Step action types include: Notify, and Approval. |
Active | Active check box indicates the approval set is presently awaiting input from the set of defined approvers. |
Approval Status | Current approval status of the CRM Workflow step instance. Values include: Pending, Approved, Disapproved, or Expired |
Approval Criteria | Required to approve criteria:
|
Pending | Number of potential approvers still to post their approval or disapproval of the approval step. |
Approvals | Number of approvers that have approved the step. |
Disapprovals | Number of approvers that have disapproved the step. |
Detail view tabs
Each tab shows specific information you can use for CRM Workflow step instance related activities.
The available tabs are:
- Notification tab. See Notification tab
- Comments tab. See Comments tab
- Approvers tab. See Approvers tab
- Observers tab. See Observers tab