Using the Quote detail view
Use the Quote detail view to see information for a selected record. The detail view consists of information boxes, tabs, and a user-defined middle section.
To access the Quote detail view, you can click Quotes on the Navigation Bar, to access the Quotes list view. If required, use the Lookup to locate a quote, and then click the Quote Number.
On this page, you can:
- Click , or click the current group tab, to switch to the list view.
- Generate a proposal:
- Click Quote Tasks section. on the Task Pane, in the
-
Wait
for the job to complete and access the proposal from the link that is displayed.
Note: You can also click to close the window. The proposal continues to process in the background. When the proposal is available, a job notification alert appears in the menu bar. You can either view the proposal from the Job Notifications window or from the Reports History tab.
- Click
Convert to Sales Order
on the Task Pane, in the Quote Tasks section to
convert
a quote to a sales
order.
A sales order is created with the Quote ID populated with the original quote ID. The quote record remains, but the Sales Order ID is populated with the new sales order ID and the status is changed to Won.
- Click Get Order Total to update the quote totals in the snapshot with information from the integrated back office application.
- Refresh Pricing. See Refreshing Sales Order or Quote Prices
- View a group. See What are Groups?
- Use the Using lookup to search for records. See
- Start CRM workflow. See Starting a CRM workflow
Information fields
The information fields contain the primary information about the quote. The quote snapshot displays in the upper section of the detail view as well. Users with appropriate permissions can edit these fields.
Detail view tabs
Each tab shows specific information you can use for quote related activities. Click a link to see more information about each tab.
Products | Activities | Details | More Tabs |
Attachments | Notes/History | Sync History | CRM Workflows tab |
Customer Journey tab |
Additional tabs are available if your implementation includes a Back Office Extension.
Sold To | Ship To | ERP Details |
Bill To | Discount Charges | Sales Persons |
Active ION Workflows |
User defined section
You can drag and drop the tabs into the user defined section. The tab remains there until it is moved back to the lower section.