Using the Defect Returns tab

Use this tab to add or remove an association between returns and defects. Management and other users can use this information to determine the severity of the defect and actions required to correct the defect.

To sort the list of returns, click a column heading to sort the list according to that column.

To view the Defect Returns tab, you can access the Defect detail view and click the Returns tab. If the tab is not visible, click More Tabs. See More tabs

To associate:

• Click Associate Return.
• Locate and select the return using the lookup. See Finding records
• Click OK.

To disassociate:

• Select the record you require to remove and click Delete.
• Click OK.