Modifying ticket activity parts

Use this view to manage parts in relationship to the ticket activity.

To modify a ticket activity part:

  1. Access the Ticket Activity Parts tab and click Edit Part next to the part you require to modify. See Ticket activity parts
    Note: You can also access the Ticket Activity view and in the Ticket Activity Parts area, click Edit next to the part you require to modify. The Edit Ticket Activity Part window is displayed. See Adding and modifying ticket activities
  2. Specify this information:
    Serial Number
    The serial number that identifies the part.
    Price
    The price of the part.
    Description
    A brief description of the part.
  3. Click OK.