Deleting a Customer Journey Stage

You can delete a customer journey stage and the associated steps.

To delete a customer journey stage:

  1. Select Customer Journey on the Navigation Bar, Administration > Customer Journey. The Customer Journey list view is displayed. See Using the Customer Journeys list view.
  2. Click a customer journey in the list or use the Lookup to locate a customer journey. The selected customer journey detail view opens. See Using the Customer Journey detail view.
  3. Click the Stages/Steps tab.
  4. Click the Delete Stage for the stage you want to delete.
  5. Click OK to confirm the deletion.
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