Using the Defect Activity Rates List View
Defect rates are the pricing system rates/charges for activities, such as Repair Defect, performed for resolving defects. When you add an activity to a defect, you must assign a rate/charge for the activity.
With administrative privileges, you can manage the defect activity rates to ensure you are accurately recording defect activities and the associated rates for those activities against a customer's contract.
Note: The system administrator and users with the appropriate
role can access these features.
To open the Defect Activity Rates List view, on the Navigation Bar, expand , and then click .
On this page you can:
- Use the Lookup to search for records.
- Click
() to refresh list information.
- Click the to open the Defect Activity Rate Detail View .
- Use the Lookup to search for user records.
- Work with records in a grid.
- Filter my list .
- View a group.
The Task Pane contains the Common Tasks section. In this section, you can: