Using the Outbound Transactions detail view

. Use the Detail view to see information for a selected record.

Note: Infor CRM Back Office Extension only

The Outbound Transactions detail view displays newly promoted or updated Infor CRM SLX records waiting to be processed by the outbound Job Service. Once the files are processed, they are no longer available from this view.

Note: Outbound transactions that are available for an extended period of time may indicate a problem with the Job Service.

The system administrator and users with the appropriate role can access these features.

To open the Outbound Transaction Detail view:

, Click on the Navigation Bar.The Outbound Transactions list view.

Note: If necessary, use the Lookup option to locate an Outbound Transaction, and then click the create date.

On this page you can:

Use the Lookup to search for records.
View a group.
Click List View on the toolbar, or click the current group tab.

Information Fields

The information fields contain the primary information about the outbound transaction. This information is for display only and must be added or edited in the integrated application. For specific questions please refer to the documentation for the integrated application or contact the administrator.

SYS BOE Outbound Txn Id

The unique Infor CRM SLX outbound transaction ID.

Status

The status of the transaction. Possible statuses include:

0 - Pending
1 - Success
9 - Error

Entity Status

The status of the entity in the integrated back office application.

Sync History

Links to the sync history record of the transaction.

Entity Unique Id

The unique ID of the entity in the integrated back office application.

Retry Count

The number of attempts to send the outbound transaction.

Error Message

Reason that the outbound transaction could not be received by the integrated back office application.

Entity Name

The record type in the integrated back office application.

Entity Id

The ID of the entity in Infor CRM SLX.

Click Save.