Using the History list view
Use the History list view to manage your history, including completed activities, notes, literature requests, reports, emails, and database changes. If you have additional access rights, you can also view other Infor CRM SLX users history. You can use and filters to filter the list of records. For example, if the time frame is the current month, use the Completed To Date filter to show only history items created this month to date.
Note: The security access determines what functions are available. Contact
the administrator for any access rights changes. WebViewer users
cannot
access full functionality.
Select History from the Navigation Bar, to access the History list view.
On this page you can:
- Click , to refresh the list information.
- Work with records in a grid. See Working with Grids in list views and tabs.
- Filter My list.
- Use the Using Lookup to search for record. See
- Click the history type on the History list view to view history details. See Viewing and Editing History Items and Notes
- View a group. See What are Groups?
- Manage groups. See Using the Groups List
- Right-click in the grid to:
- Use group list view shortcut menu. See Using the Group Shortcut Menu
- Use the history shortcut
menu:
- Open History:
Used
to view or edit history
details.
Table 1. The various icons present on the history view are: Icon Description Database Change Email Literature Item Meeting Note Personal Activity Phone Call Report The history item has an attachment To-Do - Go To: Used to view the detail view of records associated with the history record.
- Log: Used to quickly log a history item for a phone call, meeting, or to-do.
- Open History:
Used
to view or edit history
details.
The Task Pane contains the
section. In this section, you
can:- Add to Group. See Adding Ad Hoc Group Records
- Remove from Group. See Removing Ad hoc Records
- Save Records as a Group. See Saving a Lookup as a Group
- Export Records. See Exporting Records to a File
- Promote to Dashboard. See Promoting a Group to the Dashboard
You can create your own history groups, or use
these
provided groups:
- All History: Displays all history records (completed activities, notes, and database changes) available to the signed in user.
- Completed Activities: Displays all completed activities available to the signed in user.
- Database Changes: Displays all database changes available to the signed in user.
- My Completed Activities: Displays all completed activities in which the signed in user is a leader or member.
- My Notes: Displays all notes available to the signed in user.