Editing a Response Information

You can use this dialog box to update response information. The responses keep track of interactions with a contact or lead. The response will appear in the Responses tabs for the detail views.

To edit a response:

Do one of the following:
- Click the Responses or Marketing tab on the Contact, Lead or Account detail view. Click More Tabs If the tab is not visible.
- Click the Responses tab. If the tab is not visible on the Campaign detail view. Click More Tabs.
Click the Edit link next to the record you want to edit.
Update the response information.
Use the Products area to view products associated to the response, or click Add Product to find and add a product.
Click OK.