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  1. Adding a Ticket in Infor CRM SLX Customer Portal
  2. Using the Ticket List View

Using the Ticket List View

You can use the Ticket List view to:

  • Find a ticket
  • View tickets by group: On the Tickets List view, in the Ticket Group list, select from Web Portal All Tickets, Web Portal Closed Ticket, or Web Portal Open Tickets.

    The list of tickets in the selected group appears in the lower area of the view.

  • Add a new ticket
  • Search the index information
Related Topics
  • Using the Ticket Detail View in Infor CRM SLX Customer Portal
  • Adding a Ticket in Infor CRM SLX Customer Portal
    • Using the Ticket Detail View in Infor CRM SLX Customer Portal
    • Using the Ticket List View
    • Finding a Ticket
    • Adding a new Ticket