Role ERP Details Tab
The ERP Details tab is displayed on the Role detail view. This tab contains specific information about the role and Infor OS Portal (Ming.le).
Note: The workspace may be different depending on the access rights or if
the installation is customized.
You view this information on the tab:
- Role Name
- The name of the role in Infor OS Portal Ming.le.
- ERP Status
- The status within Infor OS Portal Ming.le.
- External ID
- This is the identification number assigned to the role in Infor OS Portal (Ming.le)
- Logical ID
- The Logical ID is generated when configuring connection information for Infor CRM in ION Desk.
- Sync Status
-
Status of synchronization to the Infor OS Portal (Ming.le). Possible values are:
- Not Promoted: The record only exists in Infor CRM SLX because it has not yet been promoted to Infor Ming.le. To promote, in the Task Pane, click Promote.
- Changes Pending: There are changes that need to be promoted. To promote, in the Task Pane, click .
- Promoted: There are no pending changes since the last promotion. No action is required.
- Awaiting Acknowledgment- The record has not yet been promoted. To promote, in the Task Pane, click .
- Out of Sync: An error occurred during the last sync cycle. Go to the Sync History tab for more information.
- Delete Request Rejected: The record could not be deleted because Infor OS Portal (Ming.le) denied the delete request.
- In Sync: There are no pending changes since the last promotion. No action is required.
- Published by CRM: The record has been promoted. Infor CRM SLX is the System of Record.
- Variation ID
- A sequence number defined by Infor OS Portal Ming.le to ensure outdated content never overwrites updated content in the subscriber application.