Responses Tab

Use the Responses tab on the Account, Contact or Lead Detail Views to see contact and lead responses. Responses keep track of interactions with a contact or lead. You can also add or edit the response information.

The Responses tab displays this response information:

• Contact (Account Detail view only)
• Response Date
• Interest
• Status
• Interest Level
• Lead Source
• Campaign

On this page you can:

• Click the Responses tab, on the Contact, Account or Lead detail view, to view responses for the current record. If the Responses tab is not visible, click More Tabs.
• Click (Add Response), and complete the remaining steps to add response information.
• Edit a response, by executing these steps:
  1. Click the Edit link next to the record you want to edit.
  2. Follow the steps for editing response information.
• Remove a response.