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  1. Customer Service Overview
  2. What are Contracts?

What are Contracts?

Contracts are agreements that detail specific support after the sale of a product. A Warranty, for example, can become a contract to support a specific asset after the sale.

  • Use the Contract Detail view to add or edit information for a contract.
  • Use the Contract List view to view and manage contract groups.

You can perform these tasks related to Contracts.

  • Add a Contract
  • Edit a Contract
  • Delete a Contract
Related topics
  • Making a Contract Inactive
  • Customer Service Overview
    • What are Tickets?
    • What are Contracts?
      • Using the Contract List View
      • Using the Contract Detail View
      • Adding a Contract
      • Making a Contract Inactive
      • Contract Types Working with Contracts
    • What are Defects?
    • Working with Returns
    • What Are Assets?
    • Configuration