CRM Workflow Steps tab

The CRM Workflow Steps tab displays the sequential steps comprising the CRM Workflow.

To access the Steps tab:

  • Click Integration on the Navigation bar.
  • Click Integrations, the Integrations list page is displayed.
  • Click CRM Workflow. The corresponding Integration detail page is displayed.
  • Click the Workflows tab.
  • Click the Workflow Name. The CRM Workflow Definition detail page is displayed. See Using the Workflow Definition Detail View.
  • Click the steps tab.
On this tab you can:
  • View the steps associated with the workflow.

    To add or edit Workflow steps, use the CRM Workflow Designer tab.

You can view this information:

Action
The Type of CRM Workflow Step action.
Name
A unique name to identify the step.
Description
A brief description of the Step.
Condition
The conditional statement that controls the execution of the workflow step. The condition statement is presented in a summary format of Property, Constant value, and comparison operator.