Completing Multiple Email History Records

The Quick Complete window opens, when you select multiple emails to log to history at once. Use the Quick Complete window to specify history information for multiple email messages or you can choose to log information for each email individually.

Log history for multiple emails one at a time

  1. Click the Result field and select an item from the list.
  2. In the Note field, specify information to be added to each history record.
  3. Click As Scheduled to create the history records using the date and time when the email was sent. Or, click Now to create the history records using the current date and time.

Log history for multiple emails individually

  1. Click Individually to complete each email history record separately.
  2. Use the Complete - Email window to record information about a completed email.