Standard Problem Standard Resolutions Tab

Use this view to view or associate standard resolutions with a problem.

The system administrator and users with the appropriate role can access these features.

To open this view, on the Standard Problem Detail view, click the Standard Resolutions tab.

On this page you can:

• Associate a resolution:
  1. Click (Associate Resolution).
  2. Use the lookup to find a standard resolution.
  3. Click Add Selected.

Delete a resolution: Select the record you want to remove and click (Remove) and click OK.

You can review this information:

Field Name	Description
Description	Indicates the resolution to the problem.
Notes	Indicates brief notes about the resolution.