SpeedSearch
SpeedSearch is a powerful tool that helps you find information stored in the Infor CRM SLX database or external files. For example, you can search through existing tickets or procedures to help solve a customer's problem, or search for a specific document, like a sales presentation. The type of information you can search for depends on the indexes the system administrator has set up in the Administrator.
To perform a SpeedSearch:
- Do one of the following:
- Enter search information in the Menu Bar.
- Click
() from the Ticket Details tab or in
the Insert Ticket view - On the menu, click .
Note: If you experience problems opening or using SpeedSearch, contact
your Infor CRM SLX Administrator. SpeedSearch
configuration and troubleshooting information is available in the Administrator Help.