Completing an Unscheduled Activity

To complete an unscheduled activity:

  1. From the Schedule menu, select Complete an Activity.
  2. Select the Contact or Lead option. Depending on the selection, click search_new (Find) next to the appropriate field(s) (Lead, Contact, Account, Opportunity or Ticket), and use the Find dialog box to locate the appropriate record.
    Note: To remove a Lead, Contact, Account, Opportunity or Ticket from the activity, click delete_new (Delete) next to the appropriate box.
  3. Select the Create a New Unscheduled Activity to Complete option.
  4. Select Phone Call, Meeting, or To-Doand then click Continue.
  5. In the Regarding field, select Discuss Opportunities.
    To complete the activity, see Completing an activity.