Tracking a Defect

Tracking a defect means working to resolve the defect. Use the following questions or refer to the company policies for the business rules for tracking defects in the organization.

• Is it required to associate a ticket to this defect?

  If yes, then create a task for each type of work performed.

• Is it required to track the time spent working on this defect?

  If yes, then create a task for each type of work performed.

• Is it required to change the status of the defect (for example, from Open to In Progress)?

  If yes, change the Status field in the Defect Detail view.

• Is it required to add a resolution for the defect?

  If yes, add the resolution on the Defect Detail tab.