ALERT Table

The ALERT table stores information about alerts that are assigned to urgency codes. An alert specifies the time period when action should be taken on an overdue ticket. Alerts are created using the Administrator. The tables stores information such as the urgency code ID, alert description, delay time, and the message that appears in the e-mail for the alert.

While this table does not have a field defined as a primary key, the ALERTID field should be unique and considered a primary key.

 

Legend
 

Field Datatype (Length) Allow Nulls Indexes Relationship Related Table and Field

ALERTID

STANDARDID

NOT NULL

ALERT_ALERTID_PK (CA)

(One) to (Many)

ALERTNOTIFY.ALERTID

(One) to (Many)

TICKET.ALERTID

 

URGENCYCODE (FK)

STANDARDID

NOT NULL

ALERT_URGENCYCODE (IE)

(Many) to (One)

URGENCY.URGENCYID

DELAY

float(8)

NULLS

 

 

 

DESCRIPTION

varchar(255)

NULLS

 

 

 

CREATEUSER (FK)

STANDARDID

NULLS

 

(Many) to (One)

USERINFO.USERID

CREATEDATE

datetime

NULLS

 

 

 

MODIFYUSER (FK)

STANDARDID

NULLS

 

(Many) to (One)

USERINFO.USERID

MODIFYDATE

datetime

NULLS

 

 

 

EMAILMSG

varchar(128)

NULLS