AI Integration overview
AI integration in the Infor CRM SLX web client
includes these features:
- AI Assistant. See Using the AI Assistant.
- AI Summary tab on the Account, Campaign, Contact, and Ticket detail views. See AI Summary tab.
- AI Newsfeed tab on the Account detail view. See AI Newsfeed tab.
- Administrators managing the Generative AI integration. See Configuring the Generative AI integration.
You can also use the AI integration to draft an email by using:
- AI Summary. See Drafting an email with AI integration - AI Summary.
- AI Assistant. See Drafting an email with AI integration - AI Assistant.