Users cannot sign in

There are two possible reasons why users may be unable to sign in:
  • The workbook cannot connect to the server
  • Improperly applied web security

When switching between basic and integrated security, be sure it is consistently applied at all appropriate levels of your web server. Not having security applied properly can cause users to be unable to sign in to the database.

To check the web security settings:

  1. Select Start > Programs > Administrative Tools > Internet Information Services.
  2. Select the web server from the list in the left section of the workbook.
  3. Right-click on the Default Web Site description and select Properties.
  4. Select the Directory Security tab from the Default Web Site Properties dialog box. Click Edit on the Anonymous access and authentication control section of the dialog box.
  5. In the Authentication Methods dialog box, select the appropriate type of security and click OK.
  6. In the Inheritance Overrides dialog box, select all the child nodes and then click OK.