Enhancements

The Enhancements section includes links you can use to create and manage enhancement requests.

The Enhancement Request System (ERS) collects, tracks, analyzes, and reports on enhancement requests, including changes that customers are most interested in seeing in future releases of our products. This unified system is used for most Infor product lines and is available to customers and Infor Product Management.

As a Concierge user, you can create, view, and comment on enhancement requests. You can also endorse, reject, and acknowledge enhancement requests created by other companies.

When you create an enhancement request, clearly describe the enhancement and how it will add value to not just your company but to other companies as well. Provide as much detail to allow others to see how it will benefit them.

These views are available:

  • All displays all enhancement requests from your company including enhancement requests that you opened.
  • New displays all enhancement requests from your company including enhancement request that you opened.
  • Open displays currently open enhancements, these enhancements are available for endorsement.
  • My Requests displays enhancements opened by you.
  • Subscribed displays enhancements to which you have subscribed.
  • To be Archived displays enhancement requests that will not be implemented. These enhancements remain in this view for 30 days.
  • Implemented displays enhancement requests that have been implemented.
  • Company Endorsed displays enhancement requests that have received endorsements from users in your company.
  • Prioritized displays enhancement requests that meet the minimum number of endorsements and are available for each company to select their top 10. Prioritization is available only during the month of June.
  • My Company displays enhancement requests that are created by users in your company.
  • My Endorsed displays enhancement requests that have been endorsed by you.
  • Archived displays enhancement request that will not be implemented.
  • In Progress displays enhancement requests are being developed.
  • Any custom view that you created are shown at the bottom of the list.

On this page you can:

  • Filter enhancement requests from read/unread.
  • Refresh enhancement requests.
  • Create a custom view.
  • Reset to default view.
  • Clear filters.
  • Adjust the row sizing from xsmall to large.