Starting Birst Cloud Agent in Linux environments (Birst version 7.7.2 or later)

If you start Birst Cloud Agent with a version of 7.7.2 or later on aLinux environment, it is possible for Birst Cloud Agent to fail and become stuck during startup. Customers must install rng-tools on the Unix environment where Birst Cloud Agent is running. Use these steps to launch and use a version of Birst Cloud Agent of 7.7.2 of later on a Unix environment:

  1. Open the terminal.
  2. Specify and run the command yum install rng-tools.
  3. Run service rngd start to start the service.
  4. Run service rngd status to check the status of the rngd service.
  5. Run service rngd stop to stop the service.
  6. After the rngd service is started, you can launch Birst Cloud Agent 7.7.2 or later.