Troubleshooting Birst embedded content in Infor OS Portal or Infor Ming.le

If this error message is displayed, We're sorry, an error has occurred. Please try again., verify this information:

  • The hostname, IDP, and space ID is for the Birst application in Infor OS Portal or Infor Ming.le
  • The SAML SSO URL is provided in the Infor OS Portal or Infor Ming.le Identity Provider settings
  • Your user has access to theInfor Birst space in which the content was created
  • Your user has access to the Infor Birst features that was created by Birst, for example, Visualizer, Designer, and dashboards
  • Your user is a member of the Infor Birst account where the Infor Birst SAML configuration was set up
  • The user name in Infor OS Portal or Infor Ming.le is identical to the user name in Infor Birst