Enable Birst Support Proxy

Note: This feature has replaced the deprecated addproxysupportacces command.
Account Admins enable proxy access for specific user accounts from User Management. Enabling proxy access allows Birst Support to access the user's account for a specified time period to assist with debugging and resolving issues specific to an account.

1. From Admin 2.0, select User Management.
   
   
2. Select the user or users that Birst Support should be able to log in as.
   
   
3. Click the Birst Support: OFF button.
   
4. Select the date you would like to grant Birst Support access to the selected user accounts until.
   
   
5. To remove support access, click Birst Support: ON until DD/MM/YY. This will update the proxy settings and remove access.