Viewing the on-premises client configuration

On the On-premises Client Configuration page, you can view the settings of the Amazon Simple Queue Service (SQS). The SQS message queue is used by the Communication Service to communicate with the On-Premises Communication Agent. The ION API gateway is used to pass the data of the application services to the client at the application user’s site.

To view the client configuration:

  1. Select Communications > On-premises Client Configuration.
  2. Review this information:
    Visibility Timeout (in Seconds)
    Specifies the number of seconds that a message received from a queue will remain visible.
    Message Retention Period (in Seconds)
    Specifies the time in seconds that AWS SQS will retain a message, if it is not deleted. Permitted values are 60 seconds to 1,209,600 seconds (14 days).
    Maximum Message Size (in Bytes)
    Specifies the maximum message size in bytes that is accepted by Amazon SQS. Permitted values are 1 to 256 KB.
    Delivery Delay (in Seconds)
    Specifies the time in seconds used to delay the first delivery of all messages added to the queue. The default value is 0 seconds. Permitted values are 0 to 900 seconds.
    Receive Message Wait Time (in Seconds)
    Specifies the maximum time in seconds that a long polling ReceiveMessage request waits for a message. After that time, it returns an empty response to the Amazon SQS queue. Permitted values are 0 to 20.
    Queue URL
    The field specifies the URL information to which the Communication Service sends the data. The SQS URL is a required information for the installation of the On-Premises Communication Agent.
    Content-based De-duplication
    If selected, the printing of duplicate information is eliminated.