Deleting or revalidating failed shipments

Shipments that have the status Failed can be deleted or revalidated. Whether a shipment can be revalidated or must be deleted depends on the error situation:

  • Required field information such as accounting entity, location, packing slip number, customer, ship to , internal item, or shipped quantity is missing. Because you cannot edit the shipment, the shipment cannot be revalidated and must be deleted.
  • A plan does not yet exist. The existence of a plan is a prerequisite, before you can send shipments to a customer. You can integrate the new plan and then revalidate the shipment.
  • The shipment is implemented, but not yet activated. A Shipment BOD is received twice with the same ID by manual processing of the ERP system. The shipment cannot be revalidated and must be deleted.
  • The net quantities calculation of referenced plans that is indicated by a shipment cannot be performed, because a CUM adjustment rule is missing. Create an appropriate CUM adjustment rule and then revalidate the shipment.

To delete or revalidate failed shipments:

  1. Correct or adjust the configuration data for the failed shipments in Release Management if possible.
  2. Select Release Management > View Shipment History.
  3. Select the failed shipments from the list.
  4. Click Delete Shipments if the shipments cannot be revalidated. Otherwise click Revalidate Shipments. You are prompted to confirm the action. Click OK.